FAQ About Sinowarm

chair, pillow, hardwood

1. Q: Are you manufacturer?
A: Yes, We are factory.

2. Q: What’s the Cost of Sample and Sample Time?A: We can provide one free sample without logo, but you need to bear the cost of freight, sample will be sent within 5days.

3. Q: What’s the MOQ ( Minimum Order )?
A: Our MOQ is 100 pieces.

4. Q: What’s the Lead Time for mass order?
A: If items are in stock, 5 days; If customized mass order, lead time is 15~25 days (It depends on the quantity).

5. Q: What’s the Payment Method?
A: We accept T/T, Credit Card, E-checking, PayPal, and other payment ways.

6. Q: What is your Shipping Terms?
A: Sea, air and express (DHL, FEDEX, UPS, EMS, etc.) are available.

7. Q: Could you accept OEM&ODM?
A: Of course, we are factory, we accept it. 8.Where are you ?We are in Nantong City China. Our city is 80Kms far from Shanghai .

9. Q: How could you ensure our Money Safety and Quality Excellence?
A: We are an Verified Supplier of Alibaba. We can accept Trade Assurance Order.
For any quality problem, we always provide full after-sales service, including free goods replacement and refunding.

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